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Got a notice from Dallas County MHMR dba Metrocare Services? Here’s what to do.

Dallas County MHMR dba Metrocare Services told the Texas Attorney General that people’s information was exposed. If you got a letter, work through the steps below.

Your checklist

  1. 1

    Keep the letter

    Save the notice from Dallas County MHMR dba Metrocare Services and its envelope. The date you were told can matter for legal deadlines.

  2. 2

    Freeze your credit

    The filing does not list what was taken, so play it safe. A free freeze at Equifax, Experian and TransUnion stops new accounts being opened in your name.

  3. 3

    Change reused passwords

    Change any password you used with this company or reused elsewhere, and turn on two-factor sign-in.

  4. 4

    Get a free claim review

    Our legal team checks whether you can be paid for this breach. No fee unless you recover.

Step 4: free claim review

Tell us you got the Dallas County MHMR dba Metrocare Services notice. An attorney, not a call center, reads it and tells you plainly whether you have a claim.

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  • Reply within 24 hours

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About the Dallas County MHMR dba Metrocare Services breach

Reported to
Texas Attorney General
Date filed
April 11, 2025
People notified
Not stated
Cause in filing
Not stated

Dallas County MHMR, doing business as Metrocare Services, is a prominent healthcare provider specializing in mental health and developmental disability services in Texas. As a healthcare entity, the organization typically collects and maintains highly sensitive information, including protected health information, clinical treatment records, and personal identification data necessary for patient care and billing. This data breach was officially reported to the Texas Attorney General in 2025, triggering a formal notification process for those impacted. If you received a data breach notification letter from Metrocare Services, it indicates that your personal or medical information may have been involved in this security incident. This notice is intended to inform you of the situation and provide guidance on the steps you should take to protect your identity and health records.

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Other notices sent in Texas

Attorney advertising. This page reflects a public regulator filing; it does not mean a lawsuit has been filed or that the company did anything unlawful. Submitting a review request does not create an attorney-client relationship.