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Got a notice from Monro, Inc.? Here’s what to do.

Monro, Inc. told the Maryland Attorney General that people’s information was exposed. If you got a letter, work through the steps below.

Your checklist

  1. 1

    Keep the letter

    Save the notice from Monro, Inc. and its envelope. The date you were told can matter for legal deadlines.

  2. 2

    Freeze your credit

    Your Social Security number is listed in the filing. A free freeze at Equifax, Experian and TransUnion stops new accounts being opened in your name.

  3. 3

    Call your bank

    Account or card information is listed. Ask your bank for a new card number and watch statements for small test charges.

  4. 4

    Get a free claim review

    Our legal team checks whether you can be paid for this breach. No fee unless you recover.

Step 4: free claim review

Tell us you got the Monro, Inc. notice. An attorney, not a call center, reads it and tells you plainly whether you have a claim.

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About the Monro, Inc. breach

Reported to
Maryland Attorney General
Date filed
March 20, 2025
People notified
Not stated
Cause in filing
Not stated

Information listed in the filing: Full Name, Social Security Number, Date of Birth, Mailing Address, Payment Card Information, Financial Account Number, Wage and Compensation Information, Email Address.

Monro, Inc. operates as a major player in the automotive services sector, managing numerous retail tire and auto repair locations across multiple states. Because of the nature of its nationwide operations, the company routinely collects and processes extensive volumes of sensitive personal information. To facilitate vehicle servicing, fleet accounts, consumer financing, warranty processing, and daily retail transactions, Monro gathers critical consumer data. Furthermore, as a large-scale employer, the company maintains comprehensive personnel files, including sensitive payroll and identity records for its thousands of auto technicians, service advisors, and corporate staff.

In 2025, Monro, Inc. formally reported a security incident to the Maryland Attorney General's office, alerting consumers and regulators to a compromise of its network infrastructure. While exact technical forensics vary in such incidents, automotive retail and service networks are frequent targets for sophisticated cybercriminal syndicates utilizing ransomware, credential harvesting, and third-party vendor exploits. Incidents of this nature typically involve unauthorized threat actors infiltrating central administrative databases or point-of-sale systems, remaining undetected while extracting internal corporate archives, employee databases, and customer records containing personally identifiable information.

The exposure resulting from this security incident presents severe, multi-faceted risks for affected individuals. Depending on whether the compromised records originated from consumer transactions or internal human resources files, the exposed data likely includes full names, Social Security numbers, dates of birth, financial account details, payment card information, and home addresses. When Social Security numbers and dates of birth are leaked, victims face an elevated, long-term risk of synthetic identity theft and unauthorized credit applications. Financial and banking details expose individuals to direct account takeover attempts, while stolen contact information paves the way for targeted phishing campaigns and financial fraud.

Under applicable state data protection standards, including the Maryland Personal Information Protection Act, as well as overarching common law duties, commercial enterprises like Monro, Inc. maintain an affirmative legal obligation to implement and maintain reasonable security measures to safeguard sensitive personal data. This duty includes deploying robust encryption, continuous network monitoring, strict access controls, and comprehensive vendor risk management. The occurrence of a successful data breach strongly suggests potential vulnerabilities or failures in these security protocols, raising serious questions about whether the company fully met its statutory and common law obligations to protect consumer and employee privacy.

Receiving an official data breach notification letter from Monro, Inc. serves as formal legal acknowledgment that your confidential information was compromised due to corporate security failings. Under modern data breach jurisprudence, the receipt of such a notification often establishes the legal standing necessary to pursue a class action lawsuit, without requiring proof of immediate out-of-pocket financial loss. Our law firm is actively investigating potential legal claims on behalf of individuals impacted by the Monro, Inc. data breach. We handle these cases on a contingency fee basis, meaning there are never any out-of-pocket costs or fees unless we successfully recover compensation for you.

See the official filingFull ransomware checklist

Monro, Inc. data breach questions

How many people were affected by the Monro, Inc. data breach, and what was exposed?
The filing does not give a count of affected people and lists the following information as involved: Full Name, Social Security Number, Date of Birth, Mailing Address, Payment Card Information, Financial Account Number, Wage and Compensation Information, Email Address. Your own letter is the best guide to what was exposed about you, since notices are usually tailored to each person.
Is the Monro, Inc. data breach letter legit or a scam?
A notice from Monro, Inc. in the mail matches the breach Monro, Inc. reported to the Maryland Attorney General on March 20, 2025. Check that the company name and dates in your letter match that filing. A real notice of data security incident won't ask for your password, Social Security number or a payment — if it does, contact Monro, Inc. through a phone number or website you find yourself.
Did Monro, Inc. offer free credit monitoring?
Check your letter from Monro, Inc.. If free credit or identity monitoring is offered, the enrollment code and deadline are printed in the notice itself. Because Social Security numbers are listed in this filing, identity monitoring and a credit freeze matter more than usual. Signing up doesn't waive any legal rights you may have.
Is there a Monro, Inc. data breach class action lawsuit?
Law firms often open an investigation after a breach notice like this one, and a class action lawsuit may follow. This page doesn't confirm that a lawsuit has been filed against Monro, Inc.. You usually don't have to join a class action to be included — if a settlement is reached, class members are notified and can file a claim.
What should I do after getting the Monro, Inc. data breach notice?
Keep the letter and the envelope, and note the date it arrived. Freeze your credit with Equifax, Experian and TransUnion, change any passwords the notice mentions, and sign up for any free credit monitoring the letter offers. Then check whether you may have a claim.
Where can I see the official Monro, Inc. breach notice?
Monro, Inc.'s report is published by the Maryland Attorney General: https://oag.maryland.gov/resources-info/Pages/security-breach-notices.aspx#ITU-376719 Compare it with the letter you received to confirm the dates and details match.
Do I need a Monro, Inc. data breach lawyer or attorney?
An attorney can read your notice and tell you whether a claim makes sense. A case review here is free, and data breach cases are usually handled on contingency, so there is no upfront cost.
Can I sue Monro, Inc. over the data breach?
It depends on what was exposed, the law in Maryland and your own state, and whether you've been harmed. Most people take part through a class action rather than suing alone. Keep your notification letter — it's the proof that connects you to the breach.
How much could a Monro, Inc. data breach settlement or claim be worth?
There is no set amount, and no Monro, Inc. settlement is confirmed here. In past data breach settlements, payments depended on what data was exposed and on documented losses — fraud, out-of-pocket costs and time spent dealing with the breach. The filing lists Full Name, Social Security Number, Date of Birth as involved. Keep receipts and records; they're what damages claims are built on.

Other notices sent in Maryland

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